![]() ![]() The answer to the question “Do Macs need antivirus or anti-malware software?” is “No, but…” As a Mac user since late 1984, I have never had a virus, and I’ve rarely seen malware that caused an issue for more than just a few minutes. When new Mac owners first set up their new machines, one question they may have is whether or not they’re taking a risk by not installing that same genre of application on their Macs. The other reason? The miseries of the tools that allegedly fix those problems but cause even new PCs to run slowly and crash more often. However, as soon as anything further changes, I’ll provide an update.One reason that many people move from the world of Windows to macOS is because they’re tired of the hassles of having their PCs infected with viruses and other malware. This doesn’t appear to turn off any functionality and is merely deleting something which is then automatically recreated. ClamXAV have told me that this is sometimes the case.įingers crossed, that should help. When trying this myself I found that point 5 didn’t occur – I had to reboot my Mac first and, after launching ClamXAV, I then got a prompt. Restart your computer (don’t skip this step!).Ensure uk.co. has reappeared, and is ticked.Launch ClamXAV again and follow the prompts to enable Full Disk Access.You must select it and press the button at the bottom of the list) Open the Privacy tab, and scroll down to Full Disk Access.Go to System Preferences > Security & Privacy.This is the current workaround, as detailed on the ClamXAV website: ![]() Click on Preferences in the top-right of the window.What is the new workaround?įirst of all, if you previously turned off Sentry, you should be fine to turn that back on now. Is there an issue on M2 Macs?ĬlamXAV have told us that they are still investigating this but, so far, have had no reports of it occurring on M2 systems. We’ve continued working closely with Apple on the issue, and they’ve identified a potential solution, but they have not shared with us a timeline for releasing it.ĬlamXAV put out a message in November of last year stating that updating your OS to 12.0.1 “may help”, but later retracted this in favour of a new workaround. The company also stated that this was only affecting a small minority of customers. We would like to reassure customers that we are in close contact with Apple for the purposes of diagnosing and fixing this issue. We believe that this can only be an issue with Apple’s code and not our own, as we don’t ship any code that runs at the kernel level. What did ClamXAV say about this?Īt the time, the company issued the following statement to The Big Tech Question: However, Sentry is used to scan files in real-time – with this deactivated, you are relying on timed scans or performing them ad-hoc. It was found that turning off ClamXAV’s “Sentry” scanning resolved the problem. They can be identified by the screen going pink, followed by a sudden shut down and restart. This is what’s known as a “kernel panic”. ![]() Users running ClamXAV on M1 Macs were seeing occasional reboots, each of which reported an error similar to this: panic(cpu 4 caller 0xfffffe00184dd618): "uipc_send connected but no connection?" So what can you do now to prevent a ClamXAV crash on an M1 Mac? Find out below. A year on and things have changed, although the root cause is still to be fixed. At the time the cause wasn’t known, but there was a temporary workaround. Last year I reported that Macs running the new M1 chipset were crashing when running ClamXAV antivirus. ![]()
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